topic New Release SPAM in Android

New Release SPAM

Jackanexo — Tue, 15 Dec 2020 19:21:34 GMT

Plan

Premium

Country

Brazil (unfortunately)

Device

Samsung Galaxy

Operating System

Android

How to delete New Release Spam from appearing in my Spotify app initial screen?

I have a release from an EP called "Artistry, The Cult" annoying me in my Spotify app for approximately a month from now, and it's not even from the BAND The Cult, is from another unknown artist, a type of music I don't even get close listen to.

Is there any possibility in the android app to completely delete this f...s...?

Re: New Release SPAM

Mihail — Thu, 17 Dec 2020 08:51:57 GMT

Hey @Jackanexo,

Thanks for reaching out to the Community!

Currently the app doesn't support the feature to customize the start screen. It seems however that other Spotify users also mentioned they'd like to see in this feature introduced and posted an idea. You can add your support there by up-voting the idea. We'll inform on any developments there, if there are any. So make sure to subscribe, if you haven’t already.

In the meantime you can report the incorrect artist using the guide in this Support Article.

Hope you find this useful. Let us know how you get on.

Re: New Release SPAM

Jackanexo — Thu, 17 Dec 2020 19:16:29 GMT

The problem is that this "EP Artistry" is using the name of the very famous e renowned band The Cult and it's showing in my screen as a new release for like a month. However, they are NOT "The Cult", they are using their name, probably as homonymous to attract listeners.

If I click on the band's name it goes straight to the original band The Cult, but the EP showing is from the scammer.

Re: New Release SPAM

Jeremy — Fri, 18 Dec 2020 07:31:52 GMT

Hey there @Jackanexo,

Thank you for your reply.

In this case we suggest that you have a look at this article on our support page and follow the steps that's provided in it.

If you have any questions we're always one reply away. We're happy to help 🙂

Cheers!

Re: New Release SPAM

Jackanexo — Fri, 18 Dec 2020 18:06:55 GMT

It's gone.
Thank you!

Re: New Release SPAM

Mihail — Sat, 19 Dec 2020 07:25:01 GMT

Hey @Jackanexo,

Thanks for keeping us in the loop.

We're happy to hear that the issue got resolved for you. If you spot any further content that might be labeled under the wrong artist, we'd really appreciate it if you let us know using the guide above.

Thanks again, and if something else comes up - we'll gladly help you out 🙂