https://community.spotify.com/t5/Android/Playlists-perdidas/m-p/5099742#M172325 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/24231344">@anapaulabarth76</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out to us <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Hope you don't mind us replying in English as it's the Community's official language.</P> <P>&nbsp;</P> <P>We'd suggest you restart the device and then to log out and log back in again. If the issue persists, it's a good idea to give <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_blank">these</A>&nbsp;steps a go. That way you can make sure you don't have another account.</P> <P>&nbsp;</P> <P>Just to double check- is the account on Premium or free service? Are the playlists grayed out? We'll investigate this further.</P> <P>&nbsp;</P> <P>Keep us in the loop!&nbsp;We'll be right here if you have any questions.</P> <P>&nbsp;</P> Mon, 28 Dec 2020 08:59:45 GMT Ver 2020-12-28T08:59:45Z https://community.spotify.com/t5/Android/Playlists-perdidas/m-p/5099175#M172287 <P>&nbsp;</P><P>Tive que desinstalar o app do meu celular Android e quando fui reinstalar perdi todas minhas playlists. No computador continua funcionando. O plano é Premium e o pagamento é em cartão de crédito. Quero minhas playlist de volta no celular. Aguardo retorno.</P><P>&nbsp;</P> Sat, 26 Dec 2020 23:51:26 GMT https://community.spotify.com/t5/Android/Playlists-perdidas/m-p/5099175#M172287 anapaulabarth76 2020-12-26T23:51:26Z https://community.spotify.com/t5/Android/Playlists-perdidas/m-p/5099742#M172325 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/24231344">@anapaulabarth76</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out to us <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Hope you don't mind us replying in English as it's the Community's official language.</P> <P>&nbsp;</P> <P>We'd suggest you restart the device and then to log out and log back in again. If the issue persists, it's a good idea to give <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_blank">these</A>&nbsp;steps a go. That way you can make sure you don't have another account.</P> <P>&nbsp;</P> <P>Just to double check- is the account on Premium or free service? Are the playlists grayed out? We'll investigate this further.</P> <P>&nbsp;</P> <P>Keep us in the loop!&nbsp;We'll be right here if you have any questions.</P> <P>&nbsp;</P> Mon, 28 Dec 2020 08:59:45 GMT https://community.spotify.com/t5/Android/Playlists-perdidas/m-p/5099742#M172325 Ver 2020-12-28T08:59:45Z