topic Re: Please help spotify not working in Android

Please help spotify not working

sabres — Wed, 29 May 2013 07:52:47 GMT

I got a android pad gs701b whit android 4.0.3 .. I install the spotify app and I only get white screen no login can't get past that .. I gone true this forum and tried many solutions noting works I even installed a older app and the same thing.. !!!!!! Help!!!

Re: Please help spotify not working

Joe — Wed, 29 May 2013 08:32:48 GMT

I'd never heard of this device but a quick Google search throws up a lot of complaints about it. Anyway, let's try to get you up and running. As a first step, please perform a clean reinstall, following the instructions in this post.

Re: Please help spotify not working

sabres — Wed, 29 May 2013 11:12:37 GMT

Nopp this did not work same thing only a white picture no login

Re: Please help spotify not working

Joe — Wed, 29 May 2013 12:20:26 GMT

From the white screen, keep pressing back until you return to the homescreen, then from setting > apps see if Spotify is listed under running apps and kill it if it is. Then try relaunching Spotify.

Re: Please help spotify not working

sabres — Wed, 05 Jun 2013 09:12:51 GMT

Sorry for the late answer ... i did stop the app and is no go 😞

Re: Please help spotify not working

Joe — Wed, 05 Jun 2013 09:18:29 GMT

Hi again. There are quite a few recent reports of this problem so it might be an issue with the latest version. I know the tech support guys are looking into it so hopefully we'll have a solution soon,