topic Android won't download local files from windows in Android

Android won't download local files from windows

JacenCaedus — Fri, 05 Feb 2021 10:20:40 GMT

Plan

Premium

Country

United States

Device

Samsung A51/Windows

Operating System

Android 10/Windows 10

My Question or Issue

As the title says, I am unable to download the local files on my desktop to my phone. This was working a couple weeks ago on my old phone, a Galaxy S7 which had some hardware faults so I had to upgrade, so I am unsure of the problem. Whenever I try to download the playlist, all the songs just get a gray exclamation point next to them, the app gives a message that says waiting to download for about a second and then that goes away and nothing is downloaded. I can use the phone as a remote for the computer, but if I try to play the songs on the phone through the connect function, the songs just stop. The desktop has always been connected to the network via an Ethernet cable, and like I said it worked fine before so that's not the issue. I've completely reinstalled Spotify on the Desktop, I've made sure the phone is connected to the network, I've restarted the phone, I've even made a completely new playlist and tried downloading that, it still doesn't work.

Re: Android won't download local files from windows

JacenCaedus — Fri, 05 Feb 2021 10:27:06 GMT

So, after posting this, I realized I never tried reinstalling the app on the phone, just did that and the playlist syncs flawlessly now, sorry about that

Re: Android won't download local files from windows

CarlosE — Sun, 07 Feb 2021 19:02:25 GMT

Hey @JacenCaedus,

Thanks for reaching out to the Community and welcome!

We're glad to know that it was sorted out, and thanks for sharing what solved it for you as it might be useful for other users too.

If you have any questions or need a hand with anything else, remember that we're always a post away.

Have a good one 🙂