topic Re: Playlist radio in Android

Playlist radio

Gatung — Thu, 18 Feb 2021 04:46:29 GMT

Plan

Premium

Country

Malaysia

Device

Operating System

Android 9

My Question or Issue

Hi. After last update the option: "go to playlist radio" disappeared. Still can go to radio via a song or artist but not direct from my playlist. Tried reinstalling the app but still the same. Looking forward to some help/info, kind regards Lars

Re: Playlist radio

Jeremy — Fri, 19 Feb 2021 07:42:30 GMT

Hey there @Gatung,

Thank you for your post here in the Community.

There's currently an ongoing issue about this. You can leave a +VOTE and Subscribe to the thread for any updates. It would also be great if you could leave the requested information in the thread as well 🙂

If you have any questions we're always one reply away.

Cheers!

Re: Playlist radio

Gatung — Fri, 19 Feb 2021 07:49:54 GMT

Hi Jeremy.

Thanks for info, I ended up rolling back to a previous version so now I got
my favorite "go to playlist radio" option again.
Will check out the vote thing and also fill out the required information
next time. My first time here so misunderstood slightly when submitting my
question.

Cheers

Re: Playlist radio

Jeremy — Fri, 19 Feb 2021 07:55:10 GMT

Hey again @Gatung,

Thank you for getting back in touch with us and welcome to the Community 🙂

We're glad to here that everything works as expected for you again.

If anything comes up we're always happy to help.

Have a great Friday and a wonderful start of the weekend 🙂

Cheers!

Re: Playlist radio

Richytuercas — Sat, 20 Feb 2021 21:15:03 GMT

Yea, im still able to see the feature but once i click on it, the playlist wont exist. It says content missing.

Re: Playlist radio

CarlosE — Sat, 20 Feb 2021 21:57:31 GMT

Hey there @Richytuercas,

Thanks for posting on this thread and welcome to the Community.

We're currently investigating the issue with the Radio feature missing for playlists in the latest app version, so we recommend heading to the Ongoing Issue thread that @Jeremy posted above and adding your +Vote and the info asked there. You can also Subscribe to it to be on top of any new updates we share about it.

If you're experiencing a different issue, we recommend creating a new post on the relevant Help board and we'll happily help you out.

Take into account that not every playlist has a Radio, as it depends on the artists/songs that are in the playlist. If those don't have a certain number of monthly listeners, the algorithm can't match them with similar content.

We hope this helps. If you have any questions, we're always a post away.

Have a good one!