topic Play/pause icon is hidden in Android

Play/pause icon is hidden

TonySacred — Sun, 28 Feb 2021 07:51:38 GMT

Plan

Premium

Country

Russia

Device

Redmi note 9 pro

Operating System

Android 10

My Question or Issue

As you can see on the screenshot: play/pause icon is hidden as well as circle on the timeline progress bar

Re: Play/pause icon is hidden

Alex — Mon, 01 Mar 2021 08:32:22 GMT

Hey @TonySacred,

Thanks for reaching out about this in the Community!

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Also, make sure that Battery optimization is not enabled for Spotify from the system app settings, as well as that the app is granted all permissions. These settings could be hindering the performance of the app.

Keep us posted on how you get on with this.

Cheers.

Re: Play/pause icon is hidden

Goofy — Mon, 01 Mar 2021 17:47:22 GMT

Might be something to do with Android WebView, make sure it's up to date.