https://community.spotify.com/t5/Android/Android-App-Song-does-not-start-cannot-call-album-or-song/m-p/5172026#M175163 <P>Hey there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/11220108">@radiotrittau</a>,&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the Community and thanks for getting in touch about this.&nbsp;</P> <P>&nbsp;</P> <P>We suggest that you head over to your <A href="https://www.spotify.com/account/overview/" target="_blank">Account page</A> &gt;&nbsp;scroll down, and select&nbsp;<STRONG>SIGN OUT EVERYWHERE </STRONG>to remove the access from&nbsp;any device in which you've previously logged in.</P> <P>&nbsp;</P> <P>Additionally, we recommend changing your password <A href="https://www.spotify.com/password-reset/" target="_blank">here</A> to secure your account.</P> <P>&nbsp;</P> <P>If after following these steps the issue persists, would you mind trying again with a different internet connection to check if that makes the difference?</P> <P>&nbsp;</P> <P>Keep us posted on how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 21 Mar 2021 19:14:55 GMT Eni 2021-03-21T19:14:55Z https://community.spotify.com/t5/Android/Android-App-Song-does-not-start-cannot-call-album-or-song/m-p/5171722#M175142 <P>Android App on my cellphone (Android 10) does not work anymore.<BR />Logged in as premium member.<BR />I start a song and the play button appears to play the song but then nothing more happens; the song just does not start, like frozen. I also cannot call any details of albums or songs anymore as it says "Sorry, something seems to be wrong. Retry later". I can call playlist and do the search but when I then want to play a song I am at the starting point of my problem.</P><P>This whole mess started when I tried to play a song with this app although Spotify was running with same account on another device. I then tried to de-connect but then the whole problem started.<BR />I de-installed Spotify multiple times including what you call clean reinstall so erasing cache data manually by a file organizer. Same problem with this app when another user instead of me is logging in. Even he cannot play a song with my phone with his own account.<BR />It seems that the phone is still acting as remote to the other device even when this device is shut down and/or when I have logged out there.</P> Sat, 20 Mar 2021 19:01:57 GMT https://community.spotify.com/t5/Android/Android-App-Song-does-not-start-cannot-call-album-or-song/m-p/5171722#M175142 radiotrittau 2021-03-20T19:01:57Z https://community.spotify.com/t5/Android/Android-App-Song-does-not-start-cannot-call-album-or-song/m-p/5172026#M175163 <P>Hey there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/11220108">@radiotrittau</a>,&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the Community and thanks for getting in touch about this.&nbsp;</P> <P>&nbsp;</P> <P>We suggest that you head over to your <A href="https://www.spotify.com/account/overview/" target="_blank">Account page</A> &gt;&nbsp;scroll down, and select&nbsp;<STRONG>SIGN OUT EVERYWHERE </STRONG>to remove the access from&nbsp;any device in which you've previously logged in.</P> <P>&nbsp;</P> <P>Additionally, we recommend changing your password <A href="https://www.spotify.com/password-reset/" target="_blank">here</A> to secure your account.</P> <P>&nbsp;</P> <P>If after following these steps the issue persists, would you mind trying again with a different internet connection to check if that makes the difference?</P> <P>&nbsp;</P> <P>Keep us posted on how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 21 Mar 2021 19:14:55 GMT https://community.spotify.com/t5/Android/Android-App-Song-does-not-start-cannot-call-album-or-song/m-p/5172026#M175163 Eni 2021-03-21T19:14:55Z