topic Re: Spotify cannot share instagram stories in Android

Spotify cannot share instagram stories

Korinna — Wed, 24 Mar 2021 07:06:09 GMT

Plan

Premium

Country

Germany

Device

Samsung Galaxy S20 FE

Operating System

Android 11, One ui 3.1

My Question or Issue

Hello, I've got a new Android phone recently and now the function to share songs/playlists from Spotify does not work. Under sharing I can choose "Instagram" and it also goes to Instagram. However, Instagram shows only black background. So nothing happens there. Can you help with that? Thanks in advance.

P.s. With my old phone i did not have this problem (Samsung Galaxy S7 edge, Android 8).

Re: Spotify cannot share instagram stories

Korinna — Wed, 24 Mar 2021 07:07:30 GMT

One addition I have the Samsung Galaxy S20 FE in the 5G version.

Re: Spotify cannot share instagram stories

Jeremy — Thu, 25 Mar 2021 07:16:49 GMT

Hey there @Korinna,

Thank you for your post here in the Community. We're happy to help.

In this case we suggest that you make sure that you're Instagram app is up to date.

If that's the case, can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

We'll keep an eye out for your reply.

Take care!