topic Re: Lockscreen Widget disappearing on android 11 in Android

Lockscreen Widget disappearing on android 11

C3dy — Fri, 12 Feb 2021 14:11:29 GMT

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 11, the wigdet was stuck on the lock screen, until spotify was closed.

Some conclusions to this?

Re: Lockscreen Widget disappearing on android 11

iamovidiu — Tue, 30 Mar 2021 10:01:34 GMT

Same issue here, for a Oneplus 7 Pro that just received Android 11.

Re: Lockscreen Widget disappearing on android 11

Jeremy — Tue, 30 Mar 2021 10:55:23 GMT

Hey there @C3dy and @iamovidiu,

Thank you for your posts here in the Community. We're happy to help.

We tried this from our end and we couldn't get the same behavior.

We suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files.

If that doesn't do the trick, can you do a soft reset of the device?

Keep us posted 🙂

Take care!