topic Re: Spotify audio isn't playing in my car even though it says the track is playing in Android

Spotify audio isn't playing in my car even though it says the track is playing

melrick72 — Sat, 03 Apr 2021 05:07:49 GMT

Plan

Premium

Country

Australia

Device

Samsung Galaxy S21 Ultra

Operating System

Android 11

My Question or Issue

All of a sudden, the audio in my car, when playing Spotify, stopped working, even though the track says it's playing. I'm connected via Bluetooth (Not Android Auto, just regular Bluetooth). There's no other issues with my car's audio. The app plays just fine on my phone, and it connects to my home stereo via Bluetooth just fine. I've tried un-pairing and re-pairing the Bluetooth, and reinstalling the app, to no avail, and I'm not sure what else to do.

Re: Spotify audio isn't playing in my car even though it says the track is playing

Ver — Sun, 04 Apr 2021 09:35:26 GMT

Hey @melrick72,

Thanks for getting in touch with us and welcome to the Community 🙂

The troubleshooting steps you've tried so far are very good. We'd like to add a few more.

It's a good idea to give these steps a go and run a clean reinstall. This one is more thorough than the usual one.

If nothing changes, we'd suggest you also try these steps.

If that doesn't help, if possible, you can try connecting your phone to the car via AUX or USB cable to see if the issue persists.

Keep us in the loop! We'll be right here if you have any questions.

Re: Spotify audio isn't playing in my car even though it says the track is playing

melrick72 — Mon, 05 Apr 2021 02:45:33 GMT

The clean reinstall did the trick! Thank you so much! I did reinstall it before, but without manually clearing the data and the cache, that's clearly not enough. I didn't realise how important my Spotify was in my car until it was taken away. lol

Re: Spotify audio isn't playing in my car even though it says the track is playing

Ver — Mon, 05 Apr 2021 06:07:51 GMT

Hey @melrick72,

Thanks for keeping us in the loop 🙂

Glad to hear it worked out and you can enjoy your favorite jams again.

If you have questions, don't hesitate to reach out to us. We'll be happy to help.

Re: Spotify audio isn't playing in my car even though it says the track is playing

Vikkimalcolm — Sat, 21 Oct 2023 09:00:47 GMT

Hi my phone is connected to my car. Calls work. But when I click Spotify, it plays for one second and the pauses. I press play and it keeps pausing after one second. Won’t come through my car.
can you help!?

Re: Spotify audio isn't playing in my car even though it says the track is playing

Joan — Sun, 22 Oct 2023 09:23:14 GMT

Hi @Vikkimalcolm,

Thanks for the reply. Can you confirm if you've tried the solutions provided by @Ver thus far? Let us know about any other steps you've tried too so we don't repeat things.

Keep us posted.

Re: Spotify audio isn't playing in my car even though it says the track is playing

Green408 — Sun, 03 Mar 2024 19:23:57 GMT

This is only slightly helpful bc spotify continues to stop working. A clean reinstall isn't a workable solution when I have to do it on the daily

Re: Spotify audio isn't playing in my car even though it says the track is playing

Green408 — Mon, 04 Mar 2024 03:50:48 GMT

I trouble shooted this on my own. If I actually have spotify own and playing on my iPhone BEFORE I plug it in to connect to car play (it's not wireless for iPhones on my car but it is for android), it works

Re: Spotify audio isn't playing in my car even though it says the track is playing

Voglers8776 — Mon, 08 Apr 2024 18:09:32 GMT

A reinstall did not work for me. I turned off the Focus for do not turn when driving. This solved it.

Re: Spotify audio isn't playing in my car even though it says the track is playing

Twosixtwo — Fri, 14 Feb 2025 22:41:51 GMT

I have come to my own solution, since life is too short to spend endless time going thru checklists everytime i want to listen on my toyota, benz, or mustang.
try pandora or cd’s. Life is too short to fix things that shouldn’t be broke.
btw yunsters…. Cds have no recurring fees, those pernicious corrosive monthly costs that assure financial ruin

Re: Spotify audio isn't playing in my car even though it says the track is playing

Jonlastrega — Mon, 09 Mar 2026 21:43:33 GMT

I have the same issue, Spotify worked fine for three years. Now its doesn't a have an audio switch button. its locked on headset

Re: Spotify audio isn't playing in my car even though it says the track is playing

Eni — Mon, 09 Mar 2026 23:30:09 GMT

Hey there @Jonlastrega,

Thanks for getting in touch about this and welcome to the Community!

Could you let us know which troubleshooting steps you've already tried? That way we can avoid repeating any steps. If you haven't tried the ones mentioned in this thread make sure to do so and let us know how it goes.

Also, could you let us know if this is only happening in your car? If so, let us know how you connect your phone to your car (e.g. Android Auto, CarPlay, Bluetooth, etc.).

We'll be on the lookout for your reply.