group sessions

chizuru — Sat, 10 Apr 2021 11:59:27 GMT

i cant seem to join group sessions.

whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session included) i've restarted my device, cleared the cache of the app and even tried reinstalling it, but to no avail i still cant join the sessions.

Re: group sessions

Eni — Mon, 12 Apr 2021 20:16:10 GMT

Hey there @chizuru,

Welcome to the Community and thanks for reaching out about this.

You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a regular one?

If this doesn't do the trick, would you mind asking a friend or a relative to log in to their account in your phone to check if the issue persists with a different account?

Lastly, we suggest that you check this article for more info about Group Session.

Keep us posted 🙂

topic group sessions in Android

group sessions

Re: group sessions