topic Something went wrong .. in Android

Something went wrong ..

Nabil-dxb — Sun, 11 Apr 2021 10:25:23 GMT

Plan

Country

UAE

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I am using Galaxy S6 tablet, after OS last update whenever am clicking on the artist name on Spotify it says something went wrong try again, i have tried everything, deleting the app, cleaning memory, restarting the device, sometimes it works but after repeating it a couple times i still get the same error ( something went wrong pleas try again)

It is becoming a real headache and someone said it all began form UI last update (29.03.2021)

It is really frustrating me soo much

I Really appreciate it if someone can help fix it

Re: Something went wrong ..

Mihail — Tue, 13 Apr 2021 12:07:35 GMT

Hey @Nabil-dxb,

Thanks for reaching out to the Community.

Just to confirm, this is happening only on your Galaxy S6 tabled, right? Could you include the exact Android and Spotify versions you're running on the device? In any case, it's a a good idea to perform a clean reinstall using the steps here. They are more thorough and ensure that no corrupted leftover files remain. If you're using an SD card, make sure to remove it before going through that guide.

If the issue persists, could you ask a friend or family member to log in to their account on your device and see if they can replicate the behavior? Alternatively you can create a new account with different mail here and test it out.

Hope this helps. Keep us posted on how it goes.

Re: Something went wrong ..

Nabil-dxb — Mon, 19 Apr 2021 01:06:27 GMT

Thanks bro i really appreciate your reply, i will try what you said and see.

Thanks again.