Is this a bug?

rip_astronaut — Fri, 23 Apr 2021 19:11:11 GMT

Plan

Free

Country

Mexico

Device

Moto G6

Operating System

Android 9

Spotify Version

8.6.20.1063

My Question or Issue

Since April 14th 2021 I have been facing this bug on the Android app's homepage, that day there was an update for the app and since then I have been with this bug, even there was another update in the 21st and that update didn't fixed the bug.

The bug doesn't show the panels on top of the homepage (shortcuts) that displays albums/playlists/podcasts you have listened (shown how it should look like in first image), but it's not showing for me (shown how it looks for me in second image), also the "Recently played" section was moved down and the messages on top like "Good morning!", "Good afternoon!", etc. aren't showing.

Extra info: I asked a friend of mine if he had the same issue as me but he wasn't. I would like to know if anyone else is facing the same bug or is it just me. Also I have tried everything that is stated in the troubleshoot page "Reinstall Spotify" and that didn't help.

If there's a solution for this please tell me or if I have to wait for an update for the app.

Re: Is this a bug?

Mihail — Sat, 24 Apr 2021 06:53:06 GMT

Hey @rip_astronaut,

Thanks for reaching out.

Please keep in mind that we're constantly running tests in order to provide you with the best music experience possible. So it's possible that your app might look a bit different than it does for your friends or that you get a brand-new feature for only a temporary period. Click here to learn more about Spotify tests.

A possible workaround would be to create a new account and see Home Screen looks as it previously did there. If that's the case you can use the steps here to transfer your music collection.

Hope this shines a bit of light on the matter. We'll be here if you have any other questions.

topic Is this a bug? in Android

Is this a bug?

Re: Is this a bug?