topic Recently played shortcuts in Android

Recently played shortcuts

mat_182 — Tue, 11 May 2021 16:14:22 GMT

Hi all!

Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is no longer updating?

It used to update regularly but it's been stuck on the same albums now for weeks?

I know it seems minor but it's bugging me, ive tried deleting my cache, ive deleted and reinstalled still nothing... anybody got any ideas or had a similar problem

Re: Recently played shortcuts

Eni — Wed, 12 May 2021 18:38:25 GMT

Hey there @mat_182,

Thanks for reaching out about this.

First up, could you try to log out and then log back in twice? We know this sounds odd, but it's how the app forces a cache refresh.

If this doesn't make any difference, you mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

Also, could you let us know if this is happening across devices or only on your phone?

Keep us posted 🙂

Re: Recently played shortcuts

mat_182 — Wed, 12 May 2021 21:24:23 GMT

Hi thanks for your help... I tried logging in and out many times, tonight I tried that and did a clean reinstall and its now kicked in

Thanks for for help 🙏

Re: Recently played shortcuts

CarlosE — Wed, 12 May 2021 22:01:24 GMT

Hey @mat_182,

Thanks for trying and keeping us posted.

We're glad to know that it was sorted out!

If you have any questions or need a hand with anything else, we're always a post away.

Have a good one 🙂