topic Unable to Like Songs in Android

Unable to Like Songs

KingdomHearts98 — Fri, 14 May 2021 08:49:55 GMT

My Question or Issue

Hi, after the new update that was put out on the Google Play Store this week I have been unable to like any songs in the app. I have cleared the cache for the app but that hasn't made any difference. I am able to search for songs/artists and play music with no problems.

Plan

Free

Country

USA

Device

Galaxy S7

Operating System

Android

Re: Unable to Like Songs

Jeremy — Sat, 15 May 2021 09:54:06 GMT

Hi there @KingdomHearts98,

Thank you for your post here in the Community.

Can you confirm if you followed these steps?

If you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.

Keep us posted 🙂

Cheers!

Re: Unable to Like Songs

KingdomHearts98 — Sat, 15 May 2021 10:24:55 GMT

I uninstalled the app and reinstalled it without removing my SD card and that seems to have fixed whatever the issue was, thank you so much, I really appreciate your help.

Re: Unable to Like Songs

Jeremy — Sat, 15 May 2021 11:02:25 GMT

Hi again @KingdomHearts98,

Thank you for your reply and confirmation.

We're really glad to hear that everything works as it should for you again.

Let us know if we can help you with anything else 🙂

Take care!