topic Re: Lyrics in Family Plan in Android

Lyrics in Family Plan

-Hause — Fri, 21 May 2021 20:41:07 GMT

Plan

Premium

Country

Mexico

Device

Realme 6 Pro

Operating System

Android

My Question or Issue

My account is not showing lyrics, I created a new account and works just well. I was wondering if there's a way to make it work with my old account and in case there's no solution what should I do to stay in the family plan and not loose all my info.

Re: Lyrics in Family Plan

Billy-J — Sat, 22 May 2021 07:02:21 GMT

Hey @-Hause, thanks for reaching out to the Community!

The lyrics feature isn't fully rolled out to everyone, which is why you may see it on the new account and not the old one.

You can transfer content from one account to the other following these steps if you don't want to lose your saved content. If you're the Family plan's manager, let me know and I'll see what to suggest. If you're a member, you can ask the plan's manager to remove you from the plan on the old account, and then send you an invite to the new account.

Hope this helps! Let me know if you need anything 🙂

Re: Lyrics in Family Plan

-Hause — Sat, 22 May 2021 20:04:20 GMT

Hi Billy-J

Thanks so much for your quick answer, correct me if I´m wrong but you are saying that this feature might as well some day reach to my actuall account, right? If so, is there an estimated date as of when this could happen?

Re: Lyrics in Family Plan

Mario — Sun, 23 May 2021 08:49:40 GMT

Hey @-Hause,

Jumping in with @Billy-J here to confirm you can add your +VOTE and subscribe to this Idea related to the Lyrics feature's availability on mobile devices.

Hope you'll find this useful. Cheers!