Local files keep breaking

Kung-Fu_Kenny — Mon, 24 May 2021 16:49:05 GMT

spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears randomly in queue it skips over like its unavalable.

Info:

premium , US, android 11, spotify 8.6.28.700, fresh install

Re: Local files keep breaking

Mihail — Wed, 26 May 2021 07:32:43 GMT

Hey @Kung-Fu_Kenny,

Thanks for reaching out to the Community.

To clarify, when you mention a fresh install, do you mean that you went over the steps in this guide? They’re very thorough and make sure no damaged leftover files remain. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app.

If that doesn't fix things, can you confirm that the file in questions was obtained from an official source and is in one of the supported formats listed here? Also, are you able to play the file without issues on your PC?

Keep us posted. We'll be on the lookout for your reply.

topic Local files keep breaking in Android

Local files keep breaking

Re: Local files keep breaking