topic Re: Downloaded playlists disappear from folders in Android

Downloaded playlists disappear from folders

fefoxoxo — Mon, 31 May 2021 13:43:47 GMT

Plan

Premium Duo

Country

Argentina

Device

Motorola Moto One Fusion (2021)

Operating System

Android 10

My Question or Issue

In my spotify account I have several folders created with several playlists in each one, when I download one of them it disappears from the folder (in the library)
I have to cancel the download to be able to access it again from the library.
(I tried reinstalling the application from 0 and it didn't work)
Demonstration video recorded by myself: https://www.youtube.com/watch?v=GbF3J1wT6GM

Re: Downloaded playlists disappear from folders

Novy — Tue, 01 Jun 2021 13:54:27 GMT

Hey there @fefoxoxo,

Thanks for reaching out about this in the Community 🙂

We’re aware of an Ongoing Issue causing the behavior that you describe and the team in charge is currently looking into it.

In this case, we’d recommend adding your +VOTE to this thread. You can also subscribe to it by clicking the three-dot menu next to the title and we’ll keep you updated with any relevant updates there.

If anything else comes up, don't hesitate to let us know.

Cheers.