topic Changes not visible on mobile devices in Android

Changes not visible on mobile devices

XY81_Rewinds — Fri, 02 Jul 2021 03:51:12 GMT

Plan

Free

Country

Netherlands

Device

Samsung A32, Samsung Tab A 10.1

Operating System

Android 10

My Question or Issue

For some reason everything is shown correctly on the desktop, but not on my mobile phone and tablet. There are four playlists (none of them are private), but only the second and third are visible on mobile devices. Same goes for the pics I've changed: on mobile devices I still see the old pics.

Is there something I can do about it?

Re: Changes not visible on mobile devices

Elena — Sat, 03 Jul 2021 13:46:24 GMT

Hey hey @XY81_Rewinds!

Thanks for reaching out and welcome to the Community!

Can you let us know if you've already tried to log out > restart your devices (both desktop and mobile) > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.

If that doesn't do it for you, you can also try using a different network to see if your account will sync between your devices.

Keep us in the loop here.