topic Re: Songs not playing in Android

Songs not playing

Artur012 — Sat, 10 Jul 2021 17:00:37 GMT

Plan

Premium, app version - 8.6.42.671

Device

(Xiaomi Note 8 pro)

Operating System

(Android 10)

My Question or Issue: Every time i open Spotify songs does not play, so the only thing that helps is that i have to log off and sign back in to the account. And it have to be performed every single time i close and open Spotify. Any ideas for solving this issue? 🙂

Re: Songs not playing

Eni — Sun, 11 Jul 2021 17:06:32 GMT

Hey there @Artur012,

Thanks for reaching out about this here in the Community.

First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one.

If this doesn't do the trick, would you mind trying with a different internet connection to check if that makes the difference?

Also, we suggest that you make sure the Data saver is off and that you've restarted your phone to sync up the changes.

Keep us in the loop 🙂

Re: Songs not playing

Artur012 — Sun, 11 Jul 2021 17:26:50 GMT

Clean reinstall helped! Thank you so much @Eni 😊🙌

Re: Songs not playing

Eni — Sun, 11 Jul 2021 17:45:07 GMT

Hi there @Artur012,

Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help.

Have a great day 🙂