https://community.spotify.com/t5/Android/Random-shutdown/m-p/5238721#M179576 <P>Hello,</P><P><STRONG>Plan:&nbsp;</STRONG>Premium</P><P><STRONG>Country: France</STRONG></P><P><STRONG>Device: Pixel 5</STRONG></P><P><STRONG>Operating System: Andoird 11</STRONG></P><P><STRONG>My Question or Issue</STRONG></P><P>After a few second in background, Spotify just shutdown itself</P><P>i removed "optimize" from android option</P><P>i don't have any kind of battery saver</P><P>i made a clean reinstall</P><P>nothing works</P><P>&nbsp;</P><P>Thanks</P> Fri, 23 Jul 2021 16:12:59 GMT Piros57 2021-07-23T16:12:59Z https://community.spotify.com/t5/Android/Random-shutdown/m-p/5238721#M179576 <P>Hello,</P><P><STRONG>Plan:&nbsp;</STRONG>Premium</P><P><STRONG>Country: France</STRONG></P><P><STRONG>Device: Pixel 5</STRONG></P><P><STRONG>Operating System: Andoird 11</STRONG></P><P><STRONG>My Question or Issue</STRONG></P><P>After a few second in background, Spotify just shutdown itself</P><P>i removed "optimize" from android option</P><P>i don't have any kind of battery saver</P><P>i made a clean reinstall</P><P>nothing works</P><P>&nbsp;</P><P>Thanks</P> Fri, 23 Jul 2021 16:12:59 GMT https://community.spotify.com/t5/Android/Random-shutdown/m-p/5238721#M179576 Piros57 2021-07-23T16:12:59Z https://community.spotify.com/t5/Android/Random-shutdown/m-p/5239023#M179603 <P>Hey there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/7194466">@Piros57</a>,&nbsp;</P> <P>&nbsp;</P> <P>Thanks for reaching out about this here in the Community.&nbsp;</P> <P>&nbsp;</P> <P>Just to confirm, have you tried <A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">these</A> specific steps to reinstall the app? This process is more thorough than the usual one.</P> <P>&nbsp;</P> <P>If a clean reinstall using this guide didn't do the trick, there's also a few other things we can try. Can you make sure that Spotify has all necessary permissions enabled?</P> <P>&nbsp;</P> <OL> <LI> <P>Open your Settings menu.</P> </LI> <LI> <P>Scroll to the bottom to find Spotify and open the app settings.</P> </LI> <LI> <P>Enable everything you see.</P> </LI> </OL> <P>Keep us posted on how it goes.</P> Sat, 24 Jul 2021 17:15:08 GMT https://community.spotify.com/t5/Android/Random-shutdown/m-p/5239023#M179603 Eni 2021-07-24T17:15:08Z