Spotify pausing randomly on android

Anoushka31 — Fri, 13 Aug 2021 19:55:02 GMT

Plan

Premium Family

Country

India

Device

One Plus Nord

Operating System

Android snapdragon

My Question or Issue

Spotify keeps pausing randomly. every 30 - 90 seconds. Have already tried

- uninstalling and reinstalling

- Clearing cache and storage

- switching off power saver

- giving unrestricted data access

and a few other methods suggested. nothing seems to be fixing the issue

it persists when playing on device speaker, bluetooth headphones, bluetooth speaker etc.

Re: Spotify pausing randomly on android

Ver — Sun, 15 Aug 2021 07:24:37 GMT

Hey @Anoushka31,

Thanks for posting here 🙂

The troubleshooting steps you've tried so far are very good. We'd like to add a few more.

In case you're using any battery optimization or power saving apps, you can deactivate them for Spotify.

It's also a good idea to try with another device to check if the issue persists. Alternatively you can try with another account on the same device to see if that makes a difference. That way we can check if this is an account or a device-related issue.

We'd suggest you also try with another network to see if there are any changes.

Keep us posted.

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Spotify pausing randomly on android

Re: Spotify pausing randomly on android