topic Connect in Android

Connect

ArtyGrey — Sun, 12 Sep 2021 11:34:07 GMT

Problem with connect on Android and pc

From Android a can control playlist's, progress bar ia deactivate

Plan

Premium

Country

Russia

Device

(Samsung Galaxy 9)

Operating System

(Android Oreo, Windows 10)

Re: Connect

Amay — Mon, 13 Sep 2021 13:32:23 GMT

Just confirming, have you tried a re install of the app? It tends to solve most issues and if you are seeing a device which is not your and/or not active.**bleep** and change your password if you think it has been compromised.

Leave a like, choose this as solution if I helped. Thanks.

Re: Connect

Novy — Mon, 13 Sep 2021 16:52:03 GMT

Hey there @ArtyGrey,

Thanks for reaching out to the Community, and welcome.

The first thing we'd like to suggest is performing a clean reinstall of the app, in case you haven't already. This is often an overlooked step, but it can be helpful to get rid of any cache that might be causing trouble.

If this doesn't do the trick, could you let us know if the same thing happens when you use Connect through a different mobile device?

We'll be on the lookout for your reply.