black player in the notification bar

user-removed — Sat, 18 Sep 2021 15:21:44 GMT

Black square Spotify player in the notification bar. I don't know how to fix this, help! The stop and play buttons work, but they are bad. They are not even visible. And the player disappears all the time after 5 minutes.

Plan

Premium

Country

Russia

Device

(Meizu 16th)

Operating System

(Android 8.1 Oreo)

My Question or Issue

Re: black player in the notification bar

Alex — Mon, 20 Sep 2021 12:16:41 GMT

Hey @user-removed,

Thanks for the post.

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Also, make sure that Battery optimization is not enabled for Spotify from the system app settings, as well as that the app is granted all permissions. These settings could be hindering the performance of the app.

Keep us posted on how you get on with this.

Cheers.

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black player in the notification bar

Re: black player in the notification bar