https://community.spotify.com/t5/Android/Unable-to-fully-delete-downloads-from-my-phone/m-p/5270581#M181366 <P><STRONG>Plan</STRONG></P><P>Premium</P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>OnePlus 6</P><P><STRONG>Operating System</STRONG></P><P>Android 11</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>The spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some playlists. After deleting the downloads in the app and clearing the cache my storage was still full. So I went further and went to the settings and deleted all files and cache from the app. I uninstalled spotify and rebooted my phone.&nbsp; Nothing happened. Now it tells me I have those 20 GB in files but I can't find them in /data/ or anywhere else. No File Explorer on my phone or pc can find these files. Everything I know is that the storage is still allocated.</P> Sun, 03 Oct 2021 20:56:09 GMT MrJazzbold 2021-10-03T20:56:09Z https://community.spotify.com/t5/Android/Unable-to-fully-delete-downloads-from-my-phone/m-p/5270581#M181366 <P><STRONG>Plan</STRONG></P><P>Premium</P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>OnePlus 6</P><P><STRONG>Operating System</STRONG></P><P>Android 11</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>The spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some playlists. After deleting the downloads in the app and clearing the cache my storage was still full. So I went further and went to the settings and deleted all files and cache from the app. I uninstalled spotify and rebooted my phone.&nbsp; Nothing happened. Now it tells me I have those 20 GB in files but I can't find them in /data/ or anywhere else. No File Explorer on my phone or pc can find these files. Everything I know is that the storage is still allocated.</P> Sun, 03 Oct 2021 20:56:09 GMT https://community.spotify.com/t5/Android/Unable-to-fully-delete-downloads-from-my-phone/m-p/5270581#M181366 MrJazzbold 2021-10-03T20:56:09Z https://community.spotify.com/t5/Android/Unable-to-fully-delete-downloads-from-my-phone/m-p/5271089#M181392 <P>Hi <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/8024806">@MrJazzbold</a>,</P> <P>&nbsp;</P> <P>Thank you for posting on the Community and welcome.</P> <P>&nbsp;</P> <P>If your Spotify app is still taking up a big portion of your storage, there's probably some cache that needs to be cleared.&nbsp;</P> <P>&nbsp;</P> <P>In this case,&nbsp;please run a <A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank"><U>clean reinstall</U></A> of the app, as this one is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble.&nbsp;</P> <P>&nbsp;</P> <P>If this doesn't work, and&nbsp;if you're using an SD card, please remove it and see if that makes a difference.</P> <P>&nbsp;</P> <P>Let us know how this goes.&nbsp;</P> Mon, 04 Oct 2021 22:42:42 GMT https://community.spotify.com/t5/Android/Unable-to-fully-delete-downloads-from-my-phone/m-p/5271089#M181392 MafeG 2021-10-04T22:42:42Z