https://community.spotify.com/t5/Android/Shuffle-only-unless-using-the-enhance-feature/m-p/5316020#M183686 <P>Hi there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/17751664">@Sarah112</a>,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community.</P> <P>&nbsp;</P> <P>Can you try the following:</P> <UL> <LI>Log out &gt; restart the app&nbsp;</LI> <LI>Perform a <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">clean reinstall</A> of the app. This will make sure there's no old cache files causing this</LI> <LI>If you're using any&nbsp;VPN, disable it to see if the issue persists</LI> <LI>Check device storage</LI> <LI>Try with a different device to see if the issue persists</LI> <LI>Check that the <A href="https://support.spotify.com/article/updating-spotify/" target="_blank">app is up to date</A></LI> </UL> <P>We'll keep an eye out for your reply.</P> <P><BR /> Take care!</P> Wed, 15 Dec 2021 15:29:47 GMT Jeremy 2021-12-15T15:29:47Z https://community.spotify.com/t5/Android/Shuffle-only-unless-using-the-enhance-feature/m-p/5314976#M183604 <P>Hi All&nbsp;</P><P>I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or &nbsp;download the playlist I can then select which song to play. This problem isn’t occurring for friends. Does anyone know how to fix this so I can select a song to play without having to use the enhance feature or adding playlist to library?&nbsp;<BR />Thanks!&nbsp;</P> Mon, 13 Dec 2021 19:37:25 GMT https://community.spotify.com/t5/Android/Shuffle-only-unless-using-the-enhance-feature/m-p/5314976#M183604 Sarah112 2021-12-13T19:37:25Z https://community.spotify.com/t5/Android/Shuffle-only-unless-using-the-enhance-feature/m-p/5316020#M183686 <P>Hi there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/17751664">@Sarah112</a>,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community.</P> <P>&nbsp;</P> <P>Can you try the following:</P> <UL> <LI>Log out &gt; restart the app&nbsp;</LI> <LI>Perform a <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">clean reinstall</A> of the app. This will make sure there's no old cache files causing this</LI> <LI>If you're using any&nbsp;VPN, disable it to see if the issue persists</LI> <LI>Check device storage</LI> <LI>Try with a different device to see if the issue persists</LI> <LI>Check that the <A href="https://support.spotify.com/article/updating-spotify/" target="_blank">app is up to date</A></LI> </UL> <P>We'll keep an eye out for your reply.</P> <P><BR /> Take care!</P> Wed, 15 Dec 2021 15:29:47 GMT https://community.spotify.com/t5/Android/Shuffle-only-unless-using-the-enhance-feature/m-p/5316020#M183686 Jeremy 2021-12-15T15:29:47Z