topic Audio keeps cutting out in Android

Audio keeps cutting out

Allsquashedout — Fri, 11 Feb 2022 12:33:45 GMT

Audio keeps cutting out for 2 secs every 90 secs when the screen is locked. Have tried other audio streaming apps and they dont suffer the same problem. This only started happening after the latest update to my phone.

Plan

Premium

Country

Device

Samsung S20

Operating System

Android v.12

My Question or Issue at the top

Re: Audio keeps cutting out

Loxer — Fri, 11 Feb 2022 22:15:58 GMT

Hey @Allsquashedout, welcome to the Community.

Hope you're doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!