topic Re: Pop-up of "The song has been added to your playlist" shows when not relevant in Android

Pop-up of "The song has been added to your playlist" shows when not relevant

XeMoPHOs — Sat, 26 Feb 2022 07:43:38 GMT

Plan

Premium

Country

Latvia

Device

Samsung Galaxy Note 10+ (SM-N975F/DS)

Operating System

Android 12, OneUI 4.0

Spotify version

8.7.10.1049 beta

Issue

Spotify shows a pop-up as if a song would've been added to a playlist, when pressing back button from full screen player song player (see Attachments, file: "spotify_Bug_report.png"), but no song has actually been added.

Important to mention, this happened when the playlist was in its "Enhanced" mode.

Expected behavior

No pop-up shows.

Re: Pop-up of "The song has been added to your playlist" shows when not relevant

Alex — Sun, 27 Feb 2022 09:47:31 GMT

Hey @XeMoPHOs,

Thanks for the post.

I'd recommend you run a clean reinstall of the Spotify app. Make sure that you clear all app data and cache, as described in this Guide.

Let me know if the issue continues after this.

Re: Pop-up of "The song has been added to your playlist" shows when not relevant

XeMoPHOs — Sun, 27 Feb 2022 13:13:18 GMT

Hey, thank you for the reply, issue does not continue after clean reinstall of the same 8.7.10.1049 version.

Re: Pop-up of "The song has been added to your playlist" shows when not relevant

Alex — Mon, 28 Feb 2022 13:33:04 GMT

Hey @XeMoPHOs,

Thanks for the reply.

Glad to hear that everything is working fine again 🙂

Don't hesitate to reach out again if you have questions or need help with anything.

Re: Pop-up of "The song has been added to your playlist" shows when not relevant

XeMoPHOs — Mon, 07 Mar 2022 18:23:39 GMT

Hey, @Alex!

The problem is back again in the new version for Android(8.7.14.204), did a full cache clean.

Re: Pop-up of "The song has been added to your playlist" shows when not relevant

Eni — Tue, 08 Mar 2022 23:41:00 GMT

Hey @XeMoPHOs,

Thanks for getting back to us.

In TestFlight, there is a link to "Send Beta Feedback". If you tap on it, you will be able to send an email where you can describe the issue. In the "What to Test" section, you will also see the email address for reporting issues.

This info will get forwarded to the right team so they can look into it. We suggest that you include as much details of what's happening as you can so it can help them in the investigation.

If you have any questions or need hand with anything else, just let us know 🙂

Re: Pop-up of "The song has been added to your playlist" shows when not relevant

XeMoPHOs — Wed, 09 Mar 2022 06:50:32 GMT

Hey Eni,

not sure, but isn't TestFlight for iOS? I use the Spotify beta Android version.

Thanks for the reply

Re: Pop-up of "The song has been added to your playlist" shows when not relevant

Kiril — Thu, 10 Mar 2022 08:40:44 GMT

Hey @XeMoPHOs,

Thanks for your swift reply.

You are totally correct and we're sorry for the confusion, as the TestFlight platform is indeed for reporting issues with iOS alone. However, if you'd like to report an issue with your Spotify Beta on Android, then you can do that in the specialized Google groups that exist for this purpose. You can find more info about finding and joining those groups in the bottom part of this FAQ article here. Once you're accepted in the groups, there you'd find instructions on how to pass on your feedback to the right folks 🙂

Hope this helps clarify things. Don't hesitate to give us a shout if there's anything else we can help with.