topic Re: Lyrics not showing in Android

Lyrics not showing

Mau_Sal — Mon, 07 Mar 2022 17:04:19 GMT

Plan

Premium

Country

Bolivia

Device

Samsung Galaxy S20

Operating System

Android 11

My Question or Issue
I have problems with the lyrics, they are not showing on my phone, I used to have a Samsung Galaxy S8 and even on that phone I couldn't see the lyrics, I tried to clear data, cache, uninstall, restarting the device and downloading the app again and still the same, however I can see lyrics when I am on my PC, but it's not the same, I want to see lyrics on my phone too.

Re: Lyrics not showing

Eni — Tue, 08 Mar 2022 18:00:01 GMT

Hey @Mau_Sal,

Thanks for reaching out about this here in the Community.

First up, we'd recommend logging out and then logging back in two times in a row in your phone. It sounds a bit odd, but it forces a sync between the account and your device.

In case this doesn't help, we suggest reaching out to our Support team through any of these channels, so they can take a look at your account and give you a hand with this.

Hope this is useful. If you need a hand with anything else, the Community is here for you.