topic Re: "This Track Is Not Available" in Android

"This Track Is Not Available"

JustinLA — Mon, 15 Jul 2013 23:59:05 GMT

Hey All!

I have a premium subsciption and love the app/service. In fact, I use it ALL THE TIME on my phone and it's worked out flawlessly.

Recently, when I would sync my device with playlists, a weird thing happens. Some tracks on my playlists play fine, others play for maybe half a song before it comes up with the error "track is not available", and sometimes this error occurs within seconds of a song playing.

I have tried to uninstall and reinstall Spotify on my phone only to have it run into the same problems with the same tracks. It seems that even if I uninstall the program the tracks are somehow still stored on my phone because the syncing process is 100 times more fast than when I sync a brand new playlist.

I run Andriod 4.1.1 on a Motorola Atrix HD. I'm at a loss and it's becoming frustrating 😕 Anybody else have a similar issue or know of a solution?

Re: "This Track Is Not Available"

Joe — Tue, 16 Jul 2013 08:38:53 GMT

If it is happening with the same tracks every time, the cache could be corrupted. Try deleting the cache and data from android settings/apps after stopping the app and before reinstalling it. If these are local tracks and the issue still happens after the clean reinstall, it could be that there is a problem with the original mp3 files.

Re: "This Track Is Not Available"

JustinLA — Fri, 02 Aug 2013 17:49:38 GMT

Thanks for the tips! So in trouble shooting this I:

*Followed jwylot's advice

*uninstalled/reinstalled Spotify a few times

*wiped my phone entirely (which was ultimately a good thing, it needed it!)

Still the same issues occurred

Then I tried uninstalling/reinstalling spotify and syncing it over at my buddy's house/network the other day.

And so far it works fine from what I can tell. I'm pretty sure it's my network that's wack/choppy and therefore only downloading partial songs randomly. 😕

Re: "This Track Is Not Available"

Joe — Fri, 02 Aug 2013 19:04:27 GMT

Hi. Have you tried the connection troubleshooting tips in this post to see if it improves things? Also the latest android spotify release might have improved things for the better 🙂