topic Re: Desactivar animación de Hz en pantalla de bloqueo android in Android

Desactivar animación de Hz en pantalla de bloqueo android

Thu, 21 Apr 2022 23:56:01 GMT

Necesito desactivar esa animación que aparece cuando bloqueo la pantalla mientras reproduzco música, tengo desactivado desde Android la opción de pantalla siempre activa pero no encontré dónde desactivar eso, y desde Spotify tampoco pude

Re: Desactivar animación de Hz en pantalla de bloqueo android

Kiril — Tue, 26 Apr 2022 10:14:03 GMT

Hi there,

Thanks for your post in the Community! We hope you don't mind us answering in English as this is the official language of the forum.

We're not sure if we understand correctly what you're having in mind here. Could you please share with us a screenshot, or a short video of the animation you're describing and that you're trying to disable? You can send a link to it or attach it using the Insert Video option in the post editor.

Keep us posted, we'll be on the lookout for your reply.

Re: Desactivar animación de Hz en pantalla de bloqueo android

ObelixUP — Thu, 22 Sep 2022 19:21:43 GMT

We refer when we turn off the screen, an animated oscilloscope graph appears. And we don't know how to disable that animation.

Re: Desactivar animación de Hz en pantalla de bloqueo android

AlejaR — Fri, 23 Sep 2022 21:38:14 GMT

Hey @ObelixUP,

Thanks for your reply in this thread.

We've checked on multiple Android devices; but we're not sure what they mean. That being said, can you share with us a video recording of what you're mentioning? You can attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google drive and make them public, so we can visualize them.

On another note, can you share with us the exact make/model of your devices along with the Spotify version you have installed?

Keep us in the loop!

Re: Desactivar animación de Hz en pantalla de bloqueo android

ObelixUP — Mon, 07 Nov 2022 07:53:52 GMT

The modelo Phone is Xiaomi 10T Pro Android 12

Versión Spotyfi 8.7.74.443

Re: Desactivar animación de Hz en pantalla de bloqueo android

Kiril — Tue, 08 Nov 2022 08:39:39 GMT

Hi there @ObelixUP,

Thanks for the info. We still don't exactly know which animation you are referring to, so as mentioned before, please provide us some screenshots or better yet, a video of the behavior, so we know exactly what's happening.

We'll be keeping an eye out for your reply.

Re: Desactivar animación de Hz en pantalla de bloqueo android

AleGM — Wed, 16 Nov 2022 03:07:34 GMT

Hola no sé si se refiere a lo mismo que me pasa a mi pero parece ser similar, a mí me aparece algo así y me gustaría saber cómo desactivarlo ya que en configuración no encuentro una opción para eso

Re: Desactivar animación de Hz en pantalla de bloqueo android

MihailY — Sat, 19 Nov 2022 09:00:22 GMT

Hey @AleGM,

Thanks for sending over the screenshot.

We'd recommend reaching out to your phone's manufacturer, since this isn't something we at Spotify can help with.

Cheers!

Re: Desactivar animación de Hz en pantalla de bloqueo android

ObelixUP — Sat, 19 Nov 2022 23:58:06 GMT

I mean this when I lock the screen this comes out.

Re: Desactivar animación de Hz en pantalla de bloqueo android

ObelixUP — Sun, 20 Nov 2022 00:09:23 GMT

Al bloquear el móvil sale un video de osciloscopio, solo sucede con su aplicación Spotify con la versión indicada en el mensaje anterior

When blocking the mobile, an oscilloscope video appears, it only happens with your Spotify application with the version indicated in the previous message

Re: Desactivar animación de Hz en pantalla de bloqueo android

ObelixUP — Sun, 20 Nov 2022 00:11:56 GMT

When blocking the mobile, an oscilloscope video appears, it only happens with your Spotify application with the version indicated in the previous message

Re: Desactivar animación de Hz en pantalla de bloqueo android

Mlash — Fri, 14 Apr 2023 18:33:44 GMT

Hello!! I have the same problem. How can I disable the wave animation? It is so annoying I al thinking of uninstalling Spotify...