https://community.spotify.com/t5/Android/I-updated-my-new-payment-info-but-the-account-didn-t-update/m-p/5375432#M187771 <P>Hey there,</P> <P>&nbsp;</P> <P>Thanks for posting in the Community.</P> <P>&nbsp;</P> <P>First we'd like you to make sure you're logged in on the right account in the app. Could you head up to <A href="https://www.spotify.com/account/subscription/receipt/" target="_blank">this page</A> and look for a payment receipt for the mentioned payment? If you find a recent receipt and the email on the account page doesn't match the email you see in the app, you're not logged in on the right account. Then you can check <A href="https://support.spotify.com/article/how-to-log-out/" target="_blank">this page</A> to find out how to logout from the wrong account and use the right email address as login.</P> <P>&nbsp;</P> <P>If that doesn't work, you can <A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961" target="_blank">check here</A> how to look for a second account.&nbsp;</P> <P>&nbsp;</P> <P>Keep us posted,</P> <P>&nbsp;</P> <P>Cheers!</P> Fri, 29 Apr 2022 10:14:30 GMT Elena 2022-04-29T10:14:30Z https://community.spotify.com/t5/Android/I-updated-my-new-payment-info-but-the-account-didn-t-update/m-p/5374623#M187673 It's took the money out of my account but didn't update spotify Wed, 27 Apr 2022 20:19:36 GMT https://community.spotify.com/t5/Android/I-updated-my-new-payment-info-but-the-account-didn-t-update/m-p/5374623#M187673 2022-04-27T20:19:36Z https://community.spotify.com/t5/Android/I-updated-my-new-payment-info-but-the-account-didn-t-update/m-p/5375432#M187771 <P>Hey there,</P> <P>&nbsp;</P> <P>Thanks for posting in the Community.</P> <P>&nbsp;</P> <P>First we'd like you to make sure you're logged in on the right account in the app. Could you head up to <A href="https://www.spotify.com/account/subscription/receipt/" target="_blank">this page</A> and look for a payment receipt for the mentioned payment? If you find a recent receipt and the email on the account page doesn't match the email you see in the app, you're not logged in on the right account. Then you can check <A href="https://support.spotify.com/article/how-to-log-out/" target="_blank">this page</A> to find out how to logout from the wrong account and use the right email address as login.</P> <P>&nbsp;</P> <P>If that doesn't work, you can <A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961" target="_blank">check here</A> how to look for a second account.&nbsp;</P> <P>&nbsp;</P> <P>Keep us posted,</P> <P>&nbsp;</P> <P>Cheers!</P> Fri, 29 Apr 2022 10:14:30 GMT https://community.spotify.com/t5/Android/I-updated-my-new-payment-info-but-the-account-didn-t-update/m-p/5375432#M187771 Elena 2022-04-29T10:14:30Z