topic Re: App is useless in Android

App is useless

slicksquid — Tue, 10 May 2022 04:58:34 GMT

Before anyone says anything - its not my internet, logging out and back in does nothing, restarting does nothing. The app is clearly messed up on their end.

Spotify is refusing to load barely anything, and what it does load (playlists) it tells me are empty despite them LITERALLY NOT BEING EMPTY. I KNOW THIS FOR A FACT.

The web app works fine. It plays songs. Not the android app though! Basically refuses to play anything, and when I try to switch from the web app to the android app, it stops the song completely. LOL.

Re: App is useless

Ka-772 — Thu, 12 May 2022 16:27:01 GMT

It's an issue with your SD card. Shut down your phone, take out the card and boot your phone back up. If this works for you shut your phone back off and replace your SD card before turning it back on again. This should fix the issue, it did for me

Re: App is useless

AndresM — Fri, 13 May 2022 20:00:43 GMT

Hi everyone.

Thanks for posting on the Community and welcome.

Could you tell us if this is happening when logging in with a different device?

Also, let us know if the issue persists with another account (if possible).

Lastly, @slicksquid let us know if the steps recommended by @Ka-772 make any difference (if applicable).

We'll stay tuned.