Artist/Album Pages not loading

Speeter — Wed, 01 Jun 2022 20:36:46 GMT

Plan

Family

Country

Germany

Device

Xiaomi Mi 9

Operating System

Android 11

My Question or Issue

Sometimes when opening Artist/Album pages, it doesn't load. Resetting the cache/data does wirk sometimes, but only for a short time. I only have this issue on one device. I have 50mbit internet.

Re: Artist/Album Pages not loading

Dian — Sun, 05 Jun 2022 07:34:12 GMT

Hey @Speeter,

Thanks for posting in the Community.

We'd first need a screenshot of how the artist/album pages look on your end. Could you post one in the thread?

But judging by the description of the issue, this looks like it is connected to the number of items in you library. It is worth trying to remove the albums from the library (the easiest way to do this is on a PC) and then performing a clean reinstall of the mobile app as described here. How did that go?

Keep us posted,

Cheers!

topic Artist/Album Pages not loading in Android

Artist/Album Pages not loading

Re: Artist/Album Pages not loading