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    <title>topic Re: can't play spotify in Android</title>
    <link>https://community.spotify.com/t5/Android/can-t-play-spotify/m-p/5393224#M189307</link>
    <description>&lt;P&gt;&lt;SPAN&gt;Hey @user-removed, &lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;Thank you for reaching out to the Community and welcome. We moved your post from Chats to the help boards as its content fits better here.&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;If the app is crashing after a few seconds of playback, it could be related to damaged cache stored in your device from previous updates. &lt;/SPAN&gt;&lt;SPAN&gt;We understand you’ve already tried some troubleshooting steps including reinstalling. However, we’d like to suggest a &lt;/SPAN&gt;&lt;A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank"&gt;&lt;SPAN&gt;clean reinstall&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN&gt; as this is more thorough than a regular one and can be helpful in getting rid of any cache that might be causing trouble.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;In case the issue persists, to keep investigating, include in your next response the make, model and OS version of the device involved, along with the &lt;/SPAN&gt;&lt;A href="https://community.spotify.com/t5/FAQs/How-can-I-check-which-version-of-the-app-I-m-running/ta-p/4979337" target="_blank"&gt;&lt;SPAN&gt;Spotify version&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN&gt; you're currently running and a&amp;nbsp;brief description of the problem to have a better look at it.&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;We'll be on the lookout.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Mon, 13 Jun 2022 17:20:16 GMT</pubDate>
    <dc:creator>OscarDC</dc:creator>
    <dc:date>2022-06-13T17:20:16Z</dc:date>
    <item>
      <title>can't play spotify</title>
      <link>https://community.spotify.com/t5/Android/can-t-play-spotify/m-p/5393215#M189306</link>
      <description>&lt;P&gt;am using latest version of spotify app i also login log out app am reinstalling app also but the spotify does not play&lt;/P&gt;</description>
      <pubDate>Mon, 13 Jun 2022 17:04:10 GMT</pubDate>
      <guid>https://community.spotify.com/t5/Android/can-t-play-spotify/m-p/5393215#M189306</guid>
      <dc:creator>user-removed</dc:creator>
      <dc:date>2022-06-13T17:04:10Z</dc:date>
    </item>
    <item>
      <title>Re: can't play spotify</title>
      <link>https://community.spotify.com/t5/Android/can-t-play-spotify/m-p/5393224#M189307</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Hey @user-removed, &lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;Thank you for reaching out to the Community and welcome. We moved your post from Chats to the help boards as its content fits better here.&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;If the app is crashing after a few seconds of playback, it could be related to damaged cache stored in your device from previous updates. &lt;/SPAN&gt;&lt;SPAN&gt;We understand you’ve already tried some troubleshooting steps including reinstalling. However, we’d like to suggest a &lt;/SPAN&gt;&lt;A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank"&gt;&lt;SPAN&gt;clean reinstall&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN&gt; as this is more thorough than a regular one and can be helpful in getting rid of any cache that might be causing trouble.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;In case the issue persists, to keep investigating, include in your next response the make, model and OS version of the device involved, along with the &lt;/SPAN&gt;&lt;A href="https://community.spotify.com/t5/FAQs/How-can-I-check-which-version-of-the-app-I-m-running/ta-p/4979337" target="_blank"&gt;&lt;SPAN&gt;Spotify version&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN&gt; you're currently running and a&amp;nbsp;brief description of the problem to have a better look at it.&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;We'll be on the lookout.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 13 Jun 2022 17:20:16 GMT</pubDate>
      <guid>https://community.spotify.com/t5/Android/can-t-play-spotify/m-p/5393224#M189307</guid>
      <dc:creator>OscarDC</dc:creator>
      <dc:date>2022-06-13T17:20:16Z</dc:date>
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