topic Re: Can't view or edit queue on Spotify Android in Android

Can't view or edit queue on Spotify Android

Nehemoth — Mon, 27 Jun 2022 14:12:18 GMT

Plan: Familiar

Country: Dominican Republic

Device: Essential Phone Ph-1

Operating System: Android 10

My Question or Issue

For some reason I can't see my Spotify Queue on the mobile.

Spotify version 8.7.42.943 but before was in the latest beta version and the same was happening.

What did I do to try to fix the issue.

First leave the beta, removed beta version and installed the stable version. Same.

Deleted the Cache, remove Spotify, rebooted the phone and installed spotify again, same thing.

Then Deleted the Cache, Deleted the Data, uninstalled Spotify, rebooted the phone, installed Spotify and the same, not queue.

I can see and modify my queue from the Desktop

Re: Can't view or edit queue on Spotify Android

AndresM — Tue, 28 Jun 2022 15:37:44 GMT

Hey @Nehemoth,

Thanks for posting on the Community.

Just to confirm, is this happening when streaming audio directly from your phone (we can see you're streaming from a different device ("Caster"))?

Changing tunes, let us know if this behavior persists when logging in with another mobile device.

Lastly, we recommend logging in with another account on your phone and tell us if you can see the queue from your end (you can stream from a different device too in order to see if it makes a different when accessing the queue).

We'll stay tuned.

Re: Can't view or edit queue on Spotify Android

Nehemoth — Tue, 28 Jun 2022 15:39:51 GMT

Thank you @andresM for the response.

It occurred with both.

Let me see if I can get another device or account to test.

Re: Can't view or edit queue on Spotify Android

Nehemoth — Tue, 28 Jun 2022 19:15:21 GMT

@AndresM just tested a friend account in my device and indeed I can see his queue without a problem.

Also a friend tested my account and the same issue.

Re: Can't view or edit queue on Spotify Android

Nehemoth — Tue, 28 Jun 2022 20:02:59 GMT

Well, it looks like the issue got resolved.

While my friend was in my account he added a song to the queue and after I logged back, I was able to see the queue.

Re: Can't view or edit queue on Spotify Android

AndresM — Wed, 29 Jun 2022 21:08:16 GMT

Hey @Nehemoth,

Thanks for the heads up.

We're glad to know that the queue is working as it should on your end.

Remember the Community is here in case you ever need help with anything else.

Have a great day!