Have Premium But Can't Select Songs

mbeckyz0818 — Tue, 19 Jul 2022 19:08:43 GMT

Plan

Premium

Country

United States

Device

TCL 20SE

Operating System

Android 11

My Question or Issue

I have premium and although I can play songs that I've directly searched for, I can't select songs within a playlist, especially a song radio station. I've cleared cache, logged out and logged back in, did a clean uninstall and reinstalled, but the issue still persists. This was not a problem a few days ago.

Re: Have Premium But Can't Select Songs

Jeremy — Thu, 21 Jul 2022 06:37:46 GMT

Hi there @mbeckyz0818,

Thank you for taking the time to post in the Community. You've done a great job with the troubleshooting so far!

Can you provide us a screen recording of what's happening when you try to select a song in a playlist?

When it comes to the issue with the Radio - there's currently an ongoing issue about it here. You can leave a +Like and Subscribe to the idea to make sure that you don't miss any updates about it.

We'll keep an eye out for your reply.

Take care 🙂

topic Re: Have Premium But Can't Select Songs in Android

Have Premium But Can't Select Songs

Re: Have Premium But Can't Select Songs