topic Re: Settings unavailable on phone app in Android

Settings unavailable on phone app

denning74 — Thu, 07 Apr 2022 14:51:14 GMT

Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and Video Quality settings are unavailable now.

Re: Settings unavailable on phone app

Elena — Sat, 09 Apr 2022 10:27:30 GMT

Hey there @denning74, thanks for reaching out!

It sounds like you were looking at your Spotify Settings on mobile while you were streaming music with Connect via a different device.

The setting you list are usually unavailable when playback is not from the mobile device directly. If you change the source back to your phone you should be able to access them.

Is that the case for you?

Re: Settings unavailable on phone app

mwwi — Tue, 26 Jul 2022 04:27:17 GMT

Does this mean that you can set the equalizer when you're only on your phone and those settings will transfer when you cast? Or that it reverts to flat EQ when you cast?

Re: Settings unavailable on phone app

Dian — Wed, 27 Jul 2022 08:17:23 GMT

Hey @mwwi,

Thanks for the reply.

The EQ settings are related to the specific playback device and they're not transferred through Connect. The sound output is fully governed by the device the playback is happening on.

Hope this helps,

Cheers!

Re: Settings unavailable on phone app

mb0qpeksgasumffpy182 — Fri, 23 Sep 2022 22:14:17 GMT

How do u do that though?

Re: Settings unavailable on phone app

Alex — Sun, 25 Sep 2022 07:52:48 GMT

Hi there @mb0qpeksgasumffpy182,

Thanks for the post.

Usually on you amp/ speaker or sound system you'll have options to adjust the sound either on the device itself or through an equalizer app.

Hope this helps.

Re: Settings unavailable on phone app

drance — Thu, 29 Jun 2023 18:31:24 GMT

That is a weak answer. why do I not have control of the device where the music is being played when I am connected on another device.

Re: Settings unavailable on phone app

Chiaro_k — Sat, 12 Aug 2023 18:00:31 GMT

This is garbage. Who approved this??

Re: Settings unavailable on phone app

Alex1301 — Fri, 26 Apr 2024 20:41:00 GMT

Unbelievable disaster! I'm absolutely disappointed with that. Premium account, and I can't use crossfade effect and automix while streaming through Spotify Connect on WiFi speakers! Most of the playback settings unavailable during this connection.

Offline mode unavailable on my android phone

Tue, 10 Dec 2024 13:37:58 GMT

Fresh install, premium user, all songs downloaded, cache cleared, offline access enabled, but offline mode greyed out. If I click on Offline Mode it says "Setting unavailable on the device you are listening on." Motorola Moto G Power Android version 11

Re: Settings unavailable on phone app

gartoonz — Sat, 29 Nov 2025 05:58:45 GMT

I stream to my Vizio tv from my iPhone 16 ProMax. My tv is routed through 3 way powered KRK, and Yamaha DX 1o tops & Yamaha DX 12 subs

Therefore, the only eq I have access to is the one in the tv, which is basically useless. I absolutely want the use of the eq in the Spotify mobile app, or add the eq feature to the tv & desktop apps. What kind of antiquated thinking assumes that your “amp” has eq. I’d hazard a guess that a lot of folks don’t go the passive speaker / amp set up anymore. Powered speakers are the norm now, even with club and stadium sound systems. It makes no sense. I am glad if the addition of the lossless option, that makes a big improvement in the sound. And the mobile app is fully functional when streaming in my car via CarPlay.