topic Re: Black screen in Liked songs playlist in Android

Black screen in Liked songs playlist

kaminarisensei — Sun, 31 Jul 2022 17:09:10 GMT

Plan

Free

Country

India

Device

Realme Narzo 30 pro 5G

Operating System

Android 12

My Question or Issue

When I open my Liked songs playlist screen is black, no songs are visible. but my other playlists just work fine and all other songs are visible.

Re: Black screen in Liked songs playlist

Loxer — Sun, 31 Jul 2022 21:54:13 GMT

Hey @kaminarisensei, welcome to the Community.

Hope you're doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify you're running?

I'll see what I can suggest next!

Re: Black screen in Liked songs playlist

Human4 — Mon, 01 Aug 2022 05:03:24 GMT

I'm having the same problem and I have uninstalled and reinstalled the app multiple times, restarted my device, looked for updates, and I still can't get it to work.

Re: Black screen in Liked songs playlist

kaminarisensei — Mon, 01 Aug 2022 15:56:03 GMT

Thanks for reply. I did it a few times but the problem still persists. The Version I'm using is 8.7.52.1010 that's the latest I got after updating from play store, also Liked songs playlist is perfectly visible on my desktop app.

Edit: I tried logging my account into an older device with same version and same problem. All playlists visible just liked songs show black screen.

Re: Black screen in Liked songs playlist

Dian — Sun, 07 Aug 2022 05:45:36 GMT

Hey there,

Thanks for the replies.

We're aware of an issue with the Liked Songs collection on some mobile devices. You can find out more information on that on this page. Leave your vote there, so you don't miss on any updates regarding this issue.

Hope this helps,

Cheers!

Re: Black screen in Liked songs playlist

kaminarisensei — Fri, 12 Aug 2022 19:10:10 GMT

I have found a solution. Apparently Changing logging in method can resolve the issue. So I have been using Facebook on mobile as my log in method. But when I tried logging in with my email I could see the liked songs playlist. Then again I tried FB it was not visible.

As I have had FB login issues with many apps. Using email and google are better options.

Re: Black screen in Liked songs playlist

Eni — Sat, 13 Aug 2022 21:55:25 GMT

Hey @kaminarisensei,

Thanks for sharing what worked for you, as it may be helpful for other users too!

If you need a hand with anything else, the Community is here for you.