topic Re: Autoplay in Android

Autoplay

GoldaHersk — Wed, 03 Aug 2022 21:59:20 GMT

e of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue. Hi, I have auto play toggled off but Spotify will still play automatically even with the app closed! Am I missing something?

Re: Autoplay

Vasil — Fri, 05 Aug 2022 06:22:13 GMT

Hey @GoldaHersk,

Thanks for posting in the Community!
This seems like an odd issue indeed, could you describe in a few more details what it is you've been experiencing? How often does it happen and does it occur randomly?
It may be related to an Alarm setting you might have enabled, but we'll need a little bit more info in order to start narrowing down where the issue lies 🙂

We'll be on the lookout for your response!

Re: Autoplay

argo152 — Tue, 23 Aug 2022 08:48:35 GMT

Hey All, I also have a similar crazy issue.

I have a Marantz 1508 and a Naim Mu-So, both have an "integrated Spotify Player". For some reason and without and action on my side, sometimes one of the devices is starting to play music from Spotify.

Very strange behavior...

Re: Autoplay

AlejaR — Wed, 24 Aug 2022 22:41:12 GMT

Hey @argo152,

Thanks for your reply in this thread 🙂

In this case, we'd like to gather as much info as possible. So, since you mentioned music starts playing without you doing anything, did you notice if it comes from your account when it happens? If not sure, you can check that by checking the Spotify app on your phone to confirm if there's active playback on a different device. If it is, we suggest you access your account page and there you'll have to sign out everywhere, using the button you'll find by scrolling to the bottom of the Account Overview page.

If this isn't the case, it's possible that someone else (with access to the same internet network those devices are connected to) is starting the playback from a different account. To check this, you can change the internet connection you're using to a private one to see if there's any difference. Give it a try and let us know how it goes.

Lastly, and just to confirm, is this happening on both devices you mentioned or does it happen on just one of them?

We'll keep an eye on your response!