https://community.spotify.com/t5/Android/No-internet-connection/m-p/5427460#M191908 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25488116">@Olivialily</a>,</P> <P>&nbsp;</P> <P>Thank you for posting in the Community &amp; nice troubleshooting so far!<BR />If you switch devices with someone who has a Premium account, could you check how the app behaves with both accounts when mobile data is in use?<BR /><BR />Aside from that, you may try toggling Offline Mode on &amp; back off to see if that makes a difference.<BR />We'll be on the lookout for your response <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 09 Sep 2022 07:42:39 GMT Vasil 2022-09-09T07:42:39Z https://community.spotify.com/t5/Android/No-internet-connection/m-p/5426930#M191881 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>France</P><P><STRONG>Device</STRONG></P><P><STRONG>Samsung s10e&nbsp;</STRONG></P><P><STRONG>Operating System</STRONG></P><P>Android</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>When connected on mobile data (4G LTE at least) the app find 'no internet connection'. All titles and podcasts are in grey excepted for the ones downloaded previously.</P><P>Without changing anything to the connection the Web player works with chrome.&nbsp;</P><P>I've tried reboot , clean reinstall, clearing the cache.... no results.</P><P>(The app works perfectly with Wi-Fi)&nbsp;</P><P>Any idea ?</P><P>&nbsp;</P> Wed, 07 Sep 2022 22:49:28 GMT https://community.spotify.com/t5/Android/No-internet-connection/m-p/5426930#M191881 Olivialily 2022-09-07T22:49:28Z https://community.spotify.com/t5/Android/No-internet-connection/m-p/5427460#M191908 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25488116">@Olivialily</a>,</P> <P>&nbsp;</P> <P>Thank you for posting in the Community &amp; nice troubleshooting so far!<BR />If you switch devices with someone who has a Premium account, could you check how the app behaves with both accounts when mobile data is in use?<BR /><BR />Aside from that, you may try toggling Offline Mode on &amp; back off to see if that makes a difference.<BR />We'll be on the lookout for your response <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 09 Sep 2022 07:42:39 GMT https://community.spotify.com/t5/Android/No-internet-connection/m-p/5427460#M191908 Vasil 2022-09-09T07:42:39Z