topic Re: Uninstalled Spotify but now the App can no longer be found in the Play Store in Android

Uninstalled Spotify but now the App can no longer be found in the Play Store

Winny73 — Mon, 10 Oct 2022 21:13:26 GMT

Hi all, I just uninstalled Spotify and now I can no longer install from the Play Store because the app is no longer there.

Plan

Premium

Country

Italy

Device

Xiaomi 9T

Operating System

MIUI Global 12.1.1

My Question or Issue

I am getting two error messages (see attached pics). First one is that downloading is restricted by the parental control, bu I am the parent... Second errror says that my device would not be compatible with the app, but my device is recent and Spotify has been working on it perfectly until I unistalled it yesterday...

Already cleared all cache and other data from Google Play Services, GP Store and Google Services Framework but the issue is stiil unresolved.

Can anyone help me with this plase?

Vincenzo

Re: Uninstalled Spotify but now the App can no longer be found in the Play Store

Jose_M — Tue, 11 Oct 2022 06:52:25 GMT

Hello @Winny73!

Thanks for reaching out. Can you try downloading the Spotify app from here? On another note, I found this Google article that might be useful if you're still getting the Parental controls issue.

Keep me posted!

Re: Uninstalled Spotify but now the App can no longer be found in the Play Store

Winny73 — Wed, 26 Oct 2022 15:47:24 GMT

Hi Josè, unfortunately both issues are still there - see screenshot above. I am now considering not to renew the subscritpion as I cannot retrieve the app from anywhere.

Re: Uninstalled Spotify but now the App can no longer be found in the Play Store

Jose_M — Thu, 27 Oct 2022 16:02:37 GMT

Hello @Winny73!

Thanks for your reply, can you try logging into a different Google account and seeing if it lets you download the app from here? Let me know how it goes.