topic Re: music not downloading in Android

music not downloading

stuartsafc — Thu, 20 Oct 2022 11:28:31 GMT

When choosing to download a playlist I just get a loading circle going around and the playlist never seems to download so I can play in an offline mode.

Re: music not downloading

MihailY — Sat, 22 Oct 2022 07:25:21 GMT

Hey @stuartsafc,

Thanks for reaching out.

Have you tried any troubleshooting steps already like reinstalling the app or checking if the issue persists when using a different internet connection?

Keep us posted.

Re: music not downloading

stuartsafc — Sat, 22 Oct 2022 22:46:42 GMT

Yes tried all that still get the spinning when trying to set list when selecting download.

Re: music not downloading

stuartsafc — Sat, 22 Oct 2022 23:09:25 GMT

I just tried uninstalling and deleting all cache and data. As well as the storage folder. And it seems to have worked this time. Happy days it seems to be downloading again. So far so good. Thanks I'll come back if I have any further problem. 👍🏻