topic Re: spotify keeps downloading using data in Android

spotify keeps downloading using data

colakitten — Mon, 15 Mar 2021 18:14:37 GMT

i turned off the setting on both of my sim cards, but it keeps on downloading using my data. also tried to turn the setting on and off but it didn't solve the problem

Plan

Premium

Country

Hungary

Device

Xiaomi Redmi Note 8

Operating System

My Question or Issue

Re: spotify keeps downloading using data

CarlosE — Tue, 16 Mar 2021 19:01:08 GMT

Hey there @colakitten,

Thanks for reaching out to the Community and welcome!

To avoid using data when downloading content, head to the app's Settings > Download using cellular > toggle off. If the app is still downloading using your mobile data, make sure to disable the data usage for Spotify on your phone's settings.

If this doesn't do the trick, it's worth running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.

Just to clarify, to listen to music without using data, you must download it and then enable the Offline Mode. When you listen to music that you have already downloaded but the app isn't in Offline Mode, it'll continue to connect to the servers and will still use some data.

Keep us posted on how it goes. We'll be on the lookout.

Re: spotify keeps downloading using data

LordNagrom — Thu, 17 Nov 2022 09:49:03 GMT

In the latest version to date, you need to go to settings> Audio quality > then scroll down and toggle “download using cellular” toggle off

Re: spotify keeps downloading using data

warren4184 — Wed, 21 Feb 2024 07:39:16 GMT

Thanks for this. Does this also stop it streaming using data?

Re: spotify keeps downloading using data

MartinT — Thu, 22 Feb 2024 09:56:14 GMT

Hey @warren4184,

Thank you for posting in the Community.

You will always be able to stream music using either mobile data or WiFi, depending on your coverage and settings it might take a bit longer to load, if for example you`ve set the mobile streaming quality to very high but your connection is bad. In any case the app will always be able to stream via data and WiFi, but the performance will vary.

Hope that helped out.

Cheers.