https://community.spotify.com/t5/Android/Issues-logging-in-with-premium/m-p/509280#M19586 This is the email I sent to Spotify.<BR /><BR />Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account.&nbsp; Just this last week, I upgraded my phone and got the spotify app for my galaxy s4. I upgraded to premium last week and everything was awesome, I'm very pleased with the service and I compiled a huge collection on my mobile device.A few nights ago I logged into spotify on my macbook using the same email address that I used when I first signed up and that I used for my phone.&nbsp;Once I signed in the collection of music and artists I compiled on my phone was not there,&nbsp; instead it was the stuff that I had when I initially started using it on my laptop. Then the next day when I went to use spotify on my mobile device,&nbsp; I was somehow automatically logged out, when I logged back in all my collection was gone AND my premium membership was as well.Please resolve this&nbsp; immediately,&nbsp; I would love to keep using this rather then getting a refund and spotify losing my business.&nbsp; Tue, 20 Aug 2013 01:25:16 GMT jaydoo 2013-08-20T01:25:16Z https://community.spotify.com/t5/Android/Issues-logging-in-with-premium/m-p/509280#M19586 This is the email I sent to Spotify.<BR /><BR />Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account.&nbsp; Just this last week, I upgraded my phone and got the spotify app for my galaxy s4. I upgraded to premium last week and everything was awesome, I'm very pleased with the service and I compiled a huge collection on my mobile device.A few nights ago I logged into spotify on my macbook using the same email address that I used when I first signed up and that I used for my phone.&nbsp;Once I signed in the collection of music and artists I compiled on my phone was not there,&nbsp; instead it was the stuff that I had when I initially started using it on my laptop. Then the next day when I went to use spotify on my mobile device,&nbsp; I was somehow automatically logged out, when I logged back in all my collection was gone AND my premium membership was as well.Please resolve this&nbsp; immediately,&nbsp; I would love to keep using this rather then getting a refund and spotify losing my business.&nbsp; Tue, 20 Aug 2013 01:25:16 GMT https://community.spotify.com/t5/Android/Issues-logging-in-with-premium/m-p/509280#M19586 jaydoo 2013-08-20T01:25:16Z https://community.spotify.com/t5/Android/Issues-logging-in-with-premium/m-p/509320#M19587 I have escalated this to the Staff board and a staff member will have a reply for you soon. Sorry for the inconvience Tue, 20 Aug 2013 04:06:35 GMT https://community.spotify.com/t5/Android/Issues-logging-in-with-premium/m-p/509320#M19587 MichaelJerzak 2013-08-20T04:06:35Z https://community.spotify.com/t5/Android/Issues-logging-in-with-premium/m-p/509696#M19595 <P>It sounds like you're using two different accounts by mistake. It's an easy thing to do and I'm sure CS will respond to your issue in a timely manner, with specific instructions how to get back to your other account <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 20 Aug 2013 12:40:06 GMT https://community.spotify.com/t5/Android/Issues-logging-in-with-premium/m-p/509696#M19595 Goodman 2013-08-20T12:40:06Z