Spotify App Loggin me Off my Account

MrInsidious — Sat, 14 Jan 2023 07:18:26 GMT

Plan

Premium

Country

Device

(Samsung Galaxy A13 5G)

Operating System

(Android Version 12)

My Question or Issue

I have the app on my phone. It will log me off about once or twice a week. If I want to login again I have to go to my app settings for Spotify and clear data and cache first or else it wont accept my password and give me a "something went wrong error". My password works fine on the website. I'm only logged into on my phone. I have tried uninstalling the app, logging off of all devices and afterwards resetting my password. It worked for a bit but it still logged me out again after a week. I have the premium account.

Re: Spotify App Loggin me Off my Account

Joan — Mon, 16 Jan 2023 08:13:41 GMT

Hi there @MrInsidious,

Thanks for reaching out and welcome aboard! Have you tried the full clean reinstall steps? If not, please do so. Also test if this behaviour persists on different networks, both mobile data and different Wi-Fi networks.

Hope this helps.

topic Re: Spotify App Loggin me Off my Account in Android

Spotify App Loggin me Off my Account

Re: Spotify App Loggin me Off my Account