topic Re: Spotify doesn't automatically switch to car mode in Android

Spotify doesn't automatically switch to car mode

bogdanc2011 — Thu, 28 Jan 2021 10:51:16 GMT

I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's back into the normal mode and it doesn't even prompt me to switch to car mode.

Re: Spotify doesn't automatically switch to car mode

Jeremy — Fri, 29 Jan 2021 10:56:41 GMT

Hey there @bogdanc2011,

Thank you for your post.

Can you try to reinstall Spotify and see if the issue persist?

We'll keep an eye out for your reply.

Cheers!

Re: Spotify doesn't automatically switch to car mode

bogdanc2011 — Fri, 05 Feb 2021 06:07:40 GMT

Thank you, the problem has been solved after reinstallation.

Re: Spotify doesn't automatically switch to car mode

Novy — Fri, 05 Feb 2021 15:06:27 GMT

Hi @bogdanc2011,

Thanks for getting back to us.

We're happy to hear that everything is now working as it should.

If anything else comes up, we're always a message away.

Have a lovely day 🙂

Re: Spotify doesn't automatically switch to car mode

Jacdes — Thu, 08 Dec 2022 16:28:26 GMT

Have reinstalled 3 times still not working

Re: Spotify doesn't automatically switch to car mode

OscarDC — Fri, 09 Dec 2022 16:56:40 GMT

Hey @Jacdes,

Welcome to the Community and thank you for joining the conversation.

This type of issue is commonly related to some damaged cache stored on your device. We understand you've already tried some troubleshooting steps including reinstalling, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article? This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

If the issue persists, include in your next response the make, model and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.

Re: Spotify doesn't automatically switch to car mode

Jacdes — Mon, 09 Jan 2023 12:52:17 GMT

Did everything clear cache reinstalled 7 times app version 8.7.92.521 still want go into car mode! Help that's what I pay for!

Re: Spotify doesn't automatically switch to car mode

Joan — Tue, 10 Jan 2023 13:10:01 GMT

Hi @Jacdes,

Thanks for reaching out. Could you please provide us the following:

The exact makes, models and OS/Firmware versions of all your affected devices
Is this on all devices or only on specific one(s)?
Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.

Re: Spotify doesn't automatically switch to car mode

AaronTanti — Fri, 10 Mar 2023 13:10:04 GMT

i have an iphone 14pro and a 2013 seat leon with a bluetooth unit from factory and my app doesn’t show car mode ever. yet on my old corsa where i had a bluetooth dongle as it didn’t support it from factory my app then showed car view. is there any known fix for this??

Re: Spotify doesn't automatically switch to car mode

Lyubka — Sat, 11 Mar 2023 14:44:44 GMT

Hey @AaronTanti,

Thank you for your reply in this thread.

The behavior you mention can be due to a number of factors such as the OS, infotainment system, factory settings and limitations from certain devices. However, we appreciate you taking the time to share your feedback with us. Rest assured, we'll pass it onto the right teams at Spotify, as we always strive to improve your experience.

We'll keep working on improving the app, but we can't guarantee when or if this will be addressed.

In the meantime, we advise that you keep your Spotify app up to date with the latest version, so that you don't miss out on any fixes and developments coming your way.

Cheers!

Re: Spotify doesn't automatically switch to car mode

user-removed — Wed, 11 Oct 2023 19:49:59 GMT

I have the same issue. I tried re-installing the app to no avail. iPhone 13mini on ios17.0.3 and the car is a Lexus Nx300h with factory Bluetooth/radio etc. I also have an Amazon Alexa auto gen2 in the car. Whenever that is left unplugged, the problem doesn’t arise. I’m assuming it’s somehow overriding the Spotify app.

Re: Spotify doesn't automatically switch to car mode

Kelemorgan — Fri, 26 Jan 2024 00:08:42 GMT

I am having the same problem. Car mode doesn’t go on anymore so the canvas and small buttons are a distraction for driving. It has the car icon at the bottom but isn’t going into the mode. I have reinstalled and cleared Spotify 5 times and still no resolution to the problem.

I am running Spotify app 8.9.8 on a iPhone 13pro in a 2012 Hyundai Tucson stock Bluetooth head unit stereo.

it used to automatically connect and now it just all of the sudden does not and i have done everything on the website that it says to do. It’s making me feel crazy!

Re: Spotify doesn't automatically switch to car mode

Pooheeer — Fri, 02 Feb 2024 01:26:43 GMT

Hi Jeremy

I uninstalled and reinstalled and still not working

Re: Spotify doesn't automatically switch to car mode

MihailY — Sat, 03 Feb 2024 09:54:57 GMT

Hey folks,

Thanks for your replies.

For anyone still experiencing this, please share the make, model, OS version and Spotify version of the affected devices (if you haven't already) so we can forward this to the relevant team.

Cheers,

Re: Spotify doesn't automatically switch to car mode

smptc73 — Thu, 15 Feb 2024 02:27:09 GMT

Still experiencing this. Phone is an iPhone 12 Pro, iOS 17.3.1. I have connected to Bluetooth dongles in the past, and car mode initiated and kept the screen from sleeping. Now it does not. I have used both a Tunai Firefly and recently a UGREEN-CM723 for the Bluetooth connection. The phone is held in place with a magsafe wireless charger. The UGreen is not recognized as a car. Is it possible to designate a bluetooth connection as a car in the app?

Also, is it possible that the car mode was turned off and there's a different setting to turn it on somewhere? For the life of me, I cannot find where, but just have to ask.

Re: Spotify doesn't automatically switch to car mode

MihailY — Fri, 16 Feb 2024 08:51:53 GMT

Hey everyone,

Apologies for the confusion, you’re currently seeing a recent change we’ve made.

We’re always testing possible improvements, so you or someone else may see something new or get a limited feature temporarily on the app.

You're welcome to share your feedback so we can pass it along to the proper team.

Cheers,

Re: Spotify doesn't automatically switch to car mode

Ghoulsverne — Tue, 09 Apr 2024 16:13:36 GMT

Is there a way to turn car mode back on?

Re: Spotify doesn't automatically switch to car mode

1174593305 — Wed, 10 Apr 2024 00:17:06 GMT

What does this generic response actually mean in this instance instance?

Re: Spotify doesn't automatically switch to car mode

Hnide777 — Tue, 16 Apr 2024 11:45:05 GMT

Spotify is thinking my android head unit is phone and there is no setting to force or turn car mode on.

I have also issues when I turn my head unit in car it will play music on my last device which is usually my phone.

So I have always select option "this phone" lol what is really annoying.

Re: Spotify doesn't automatically switch to car mode

Cindy38 — Fri, 26 Apr 2024 19:42:17 GMT

I'm currently going through this. I've re-download the app, cleared the cache and nothing. Can someone tell me what I need to do to get it into car mode.