https://community.spotify.com/t5/Android/Unable-to-open-Spotify-on-Android-8-0-0/m-p/5520192#M197959 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25702543">@Shelley58</a></SPAN> ,</P> <P>&nbsp;</P> <P>Thanks for posting in the Community and the troubleshooting already tried.</P> <P>&nbsp;</P> <P>Just to make sure, could you perform a clean reinstall of the app as described <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">here</A>? This is a more thorough way to do it.&nbsp;</P> <P>&nbsp;</P> <P>Does the same experience occur when you use a different mobile device?</P> <P>&nbsp;</P> <P>Keep us posted on the results so we can navigate you further.</P> <P>&nbsp;</P> <P>Cheers!</P> Tue, 14 Mar 2023 06:55:39 GMT Dian 2023-03-14T06:55:39Z https://community.spotify.com/t5/Android/Unable-to-open-Spotify-on-Android-8-0-0/m-p/5519683#M197939 <UL><LI>None of the below information is required. However, the more you provide the easier it will be for us to try and help.</LI></UL><P><STRONG>Plan</STRONG><SPAN>Premium</SPAN></P><P><STRONG>Country</STRONG></P><P>New Zealand</P><P><STRONG>Device</STRONG></P><P>Huawei nova 2 lite</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Android&nbsp;Oreo, Windows 10,etc.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>After clicking on the App I get the logo momentarily, then a blank black screen. I have done a clean reinstall, reset my password, updated my system, have 6 GB phone storage free, Internet is stable. Nothing has worked. Still get a blank screen.&nbsp;</P> Mon, 13 Mar 2023 06:29:44 GMT https://community.spotify.com/t5/Android/Unable-to-open-Spotify-on-Android-8-0-0/m-p/5519683#M197939 Shelley58 2023-03-13T06:29:44Z https://community.spotify.com/t5/Android/Unable-to-open-Spotify-on-Android-8-0-0/m-p/5520192#M197959 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25702543">@Shelley58</a></SPAN> ,</P> <P>&nbsp;</P> <P>Thanks for posting in the Community and the troubleshooting already tried.</P> <P>&nbsp;</P> <P>Just to make sure, could you perform a clean reinstall of the app as described <A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">here</A>? This is a more thorough way to do it.&nbsp;</P> <P>&nbsp;</P> <P>Does the same experience occur when you use a different mobile device?</P> <P>&nbsp;</P> <P>Keep us posted on the results so we can navigate you further.</P> <P>&nbsp;</P> <P>Cheers!</P> Tue, 14 Mar 2023 06:55:39 GMT https://community.spotify.com/t5/Android/Unable-to-open-Spotify-on-Android-8-0-0/m-p/5520192#M197959 Dian 2023-03-14T06:55:39Z