topic Re: Auto-Download Podcast Feature Hangs in Android

Auto-Download Podcast Feature Hangs

RPM2182 — Fri, 31 Mar 2023 17:56:24 GMT

Plan

Premium

Country

United States

Device

Samsung Galaxy 10+

Operating System

Android 12

My Question or Issue

When enabled, the auto-download feature for new podcasts will attempt to download anything new and they all "hang" with spinning download icons but nothing actually downloads. If you close out of the app, reopen then everything downloads as expected. This happens every time, even after a reinstall (BTW, that workaround is getting old too).

Re: Auto-Download Podcast Feature Hangs

Alex — Mon, 03 Apr 2023 10:16:44 GMT

Hi there @RPM2182,

Thanks for the post.

We'd suggest checking your phone's app settings for Spotify to make sure that all the permissions are enabled for the app. This is most likely happening, because the OS is blocking the Spotify app from automatically downloading content in the background.

It's also a good idea to check that the Spotify app is excluded from any automatic cache clearing or performance boosting processes.

Hope this helps.

Playlist set to automatically download, not downloading

demkoiib — Tue, 20 Aug 2024 22:28:20 GMT

Plan

Premium

Country

Operating System

Android

My Question or Issue

I have a playlist that has the auto-download button ticked so that it downloads anything added to it when it connects to wifi. As of this morning, it doesn't download unless I manually make it download an episode.

I have tried clearing the cache and redownloading the app, but neither worked. Unticking and then reticking the auto-downlod button just undownloads anything in that play list but doesn't then redownload everything.