topic Re: Volume Level setting not changing in landscape orientation in Android

Volume Level setting not changing in landscape orientation

marthaidaotto — Sun, 02 Apr 2023 09:49:24 GMT

Plan

Premium

Country

Germany

Device

Samsung Galaxy S22

Operating System

Android 13 OneUI 5.1

My Question or Issue

When using Spotify App on Android device in landscape orientation, it is not possible to change the volume level setting.
The dropdown opens and you can select another volume level, but the setting is not accepted. It is reproducable all the time. When turning device 90° to portrait, its working immediately.

Re: Volume Level setting not changing in landscape orientation

Alex — Mon, 03 Apr 2023 13:31:47 GMT

Hi there @marthaidaotto,

Thanks for the post.

We weren't able to reproduce this on our end. Can you please send us a short video recording where this issue with the volume slider can be seen. Also, include your Spotify app version.

On another note - what happens if you control the volume using the phone's volume keys?

Cheers.

Re: Volume Level setting not changing in landscape orientation

marthaidaotto — Tue, 04 Apr 2023 10:39:38 GMT

Hi Alex,

thanks for checking. While taking screenshots to show the behavior, I noticed that the problem is fixed now. Seems like one of the recent app updates solved this.

Regards

Re: Volume Level setting not changing in landscape orientation

Lyubka — Wed, 05 Apr 2023 12:50:09 GMT

Hey @marthaidaotto,

Thank you for your reply and confirmation.

We're glad to hear that everything works as it should for you again 🙂

We've checked your profile and it looks like you're new to the Community. If you like - you can go ahead and check out our Music exchange section. You may find song recommendations there 🎵

Additionally, you can introduce yourself here in this thread if you want to.

Let us know if we can help you with anything else. We're always one reply away.

Re: Volume Level setting not changing in landscape orientation

salavation — Thu, 06 Apr 2023 00:17:11 GMT

my phone volume control works perfectly but does not communicate with any speakers

Re: Volume Level setting not changing in landscape orientation

MihailY — Fri, 07 Apr 2023 07:41:02 GMT

Hey @salavation,

Thanks for posting in the Community.

Does this happen only in landscape mode? If yes, can you please provide the info requested above?

Looking forward to your reply.